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YOU ARE CURRENTLY ACCESSING AN OUTDATED VERSION OF THE ZOOLA HELP DOCUMENTATION

Go to https://help.zoola.io for up-to-date documentation, videos, walkthroughs, and case studies.




Event Messages

 

When an event occurs (for example, a scheduled report returns errors), Zoolaâ„¢ sends the owner of the report a notification message. You can browse these messages to troubleshoot report scheduling problems in the server. For example, you can determine that a report fails because its data source configuration uses incorrect credentials.

 

A common cause of the error message indicating that the report failed to execute is an incorrectly configured mail server. The mail server must be manually configured after installation in order for users to send email notifications.

 

The Messages page displays the list of events logged for the current user.

To open the Messages page:
 

  1. On any page, click View > Messages. The Messages page appears.

  2. To view a message, click its name. The message opens in the Event Details page.

  3. To activate the buttons on the Messages page, click in a blank area of the message row that you want to manage. The buttons appear.

  4. Use the buttons on the Messages page to manage the list of messages.

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